FAQ - Cloud Chat 3

CloudChat 3 - SignUp Form

We get asked a lot how to put the signup form on a different page or your own website. That is fairly easy and you will need following code and one javascript file on your page.<h2 ...

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Paypal IPN

When using Paypal as a payment gateway please make sure you activate IPN in your Paypal account.What IPN is and how to activate can be found on the Paypal Website: Paypal IPN.

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Setup LiveChat 3 or HelpDesk 3 within CloudChat 3

With the new update of CloudChat 3 we have build in a easy way to manage isolated LiveChat 3 and HelpDesk 3 installations. Now manage everything from your CloudChat 3 - Administration panel.Fresh ...

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Sign Up does not work

Cloud Chat 3 has many features one of them is to have different locations. Important here is the ID of the location it should the same in your sign up form.First make sure you have set the location correctly ...

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Payment packages not shown

In Cloud Chat 3 you have the option to create unlimited payment packages for your clients. We received a lot of questions why they are not showing, here are the possible causes: You are logged in as a super ...

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Location Setup

The location setup is very important in Cloud Chat 3 - Administration. Before you clients can register you will need to setup the database connection to your chat server.Please login into your administration ...

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Subscription Packages Stripe Webhook

With Cloud Chat 3 - Version 2.0 we have implemented subscription based packages. Therefore the client can be charged automatically and his account will be extended with it.Now to have a fully functional ...

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File Upload for Cloud Chat 3

Cloud Chat 3 - Version 2.0 is around the corner and it has been completely redesigned. We have also implement file sharing capabilites.Now that is great YEAHHHHH, but also a big security risk if used wrong. ...

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CC3 - Additional Operators

Since LCPS 1.0.4 operators can purchase additional operator accounts straight from their dashboard. As a site owner you will need to set the price for each additional operator in your administration panel ...

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Customize Cloud Chat 3

When you purchase CloudChat 3 for sure you like to make it individual to suit your business. We have made it very simple for you to change text and images within CC3.The complete dashboard text is set via one ...

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