Sending or requesting the chat transcript after ending the chat is possible for both sides, the client and the operator.Client SideFirst you will need to make sure that the client can request the chat ...
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Release date: 25.10.2020
Better and improved sound notification, Group Chat fixed.
Release date: 16.10.2020
Bug fixes and performance improvements.
Release date: 22.03.2021
A new age of HelpDesk 3 has begun. Ready?
Release date: 03.12.2020
Attachments in Emails, better sound notification and bug fixes.
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