Search

Search


Your search string: imap

Ubuntu 14.04 and Virtualmin Part 3

Welcome to our last part of how to install Virtualmin/Webmin on Ubuntu 14.04.Should you have missed part 1 and part 2 you can read it here.In the last part we will cover how to setup your Nameserver, domain, ...

Read more

HelpDesk 1.7

We are proud to announce the availability of HelpDesk 1.7. The complete support solution has now the possiblity to fetch unlimited email accounts via PHP IMAP.We would like to thank you once again for all the ...

Read more

HelpDesk 1.9

We are happy to announce the availability of HelpDesk 1.9. We could have called it version 2.0 because we have changed over 150 files, but not yet.Chat and tickets are now sorted and searched via datatables, ...

Read more

HelpDesk 2.0

HelpDesk 2.0 is now available in our download area. We have once again implemented all your requests and fixed a lot of bugs as well updated all libraries.Change Log Close ticket option after reply Email ...

Read more

HelpDesk 3 - Silver

Welcome to HelpDesk 3We are proud to announce the silver release* of HelpDesk 3, a complete support solution that will make your life much easier.Features Easy Installation Department(s) Support Tickets ...

Read more

HelpDesk 3 - Gold

HelpDesk 3 - GoldWe are proud to announce the availability of HelpDesk 3 - Gold. Stable and ready to rock your support world. We want to say THANK YOU for all the feedbacks and bug reports we have received in ...

Read more

Bug Fix Release / June 2019

First we want to say thank you for all the support and purchases! Without you it is not possible to continuously improve the software and add new features.We have released a new version for all our four ...

Read more

Cloud Desk 3 - Version 1.0.6

We have just released a new version for Cloud Desk 3. We want to say thank again for all the reports we have received over the last 30 days. Without you it is not possible to continuously improve the software ...

Read more

HelpDesk 3 - Version 3.5

HelpDesk 3 - Version 3.5 is finally available!It has been a very long process and it was harder then we thought. There has been so many requests and ideas for this major release, we could not resist to build ...

Read more

CloudDesk 3 - Minimum Requirements

With CloudDesk 3 Self Hosted we offer one of the first fully automated self-hosted SaaS live support solution on the market. The minimum requirements for CloudDesk 3 is as follow:Minimum Requirements VPS ...

Read more

Email to Ticket / Pipe

Removed in HelpDesk Version 1.9, please use PHP Imap.With HelpDesk it is possible to convert emails to tickets. With each server control panel the setup is slightly different, however within HelpDesk the setup ...

Read more

Email to Ticket with Virtualmin

Removed in HelpDesk Version 1.9, please use PHP Imap.Because virtualmin is a bit different to setup Email to Tickets or also called email piping we have here a step by step guide how to setup this feature in ...

Read more

PHP IMAP Fetch Emails

Since 1.6 it is possible to fetch one or multiple emails accounts and convert them into tickets.Minimum requirements on your server to run PHP IMAP: PHP IMAP extension installed. Cronjob to run every 10 ...

Read more

Attachments - PHP IMAP

HelpDesk can fetch emails from any and multiple email accounts and convert them into tickets. Depend on your settings it allows: Everyone can open/send a ticket with automatic register an account and send ...

Read more

Cron Jobs for HelpDesk 3

HelpDesk 3 will need to run 2 cron jobs to have all features working correctly.All cron job files are in the folder cron and should be kept there otherwise you will need to modify the path inside the ...

Read more

Email to Tickets (PHP IMAP)

With HelpDesk 3 it is possible to fetch one or multiple emails accounts and convert them into tickets.IMPORTANT: Use a unique email address for the PHP IMAP, do not use this email address anywhere else or in ...

Read more

Email Adresses, PHP Imap and SMTP

HelpDesk 3 has many options like sending emails via PHP Mail(), SMTP or fetch email accounts to create tickets and so on.Very important is that you do not mix or use the same email address for the same ...

Read more

Helpdesk imap

Hi team,I would like to know what will the imap do for helpdesk. I would like to see the benefits of it. Can that replace pipe if used solely for the purpose of creating a ticket from it?Let me know.Regards.

Read more

Helpdesk version 1.6 - When is it available?

I just read here: PHP IMAP that HelpDesk will be able to fetch emails, and that it is (?) released? When I try to download I get version 1.5.When will 1.6 be available for download?Thank you :-)

Read more

Error #2 when running email.php

The email.php now runs longer, but it is still a bug there. Parse error: syntax error, unexpected '[' in /home/installdomain/class/class.imap.php on line 134Line 134 says: $emails = [];I don't see any error ...

Read more

Sometimes I receive an alert about IMAP error

Hi,Sometimes I receive an error about IMAP connection. Once or twice a day. How can I disable this?Following error occured when trying to connect to the mailbox , with username : No such host as ...Regards

Read more

Fetch emails with IMAP

Hello,I just installed the script on one of my sites, but I can't seem to get the fetching emails with imap working. I run the cron job to ping http://www.mydomainname.com/cron.php but nothing comes in.My ...

Read more

system email sends

we are having a issue with our server and sending emails down to the IP or something.i know you support the IMAP service, but would it be possible to send system emails from say a gmail account via the IMAP ...

Read more

Improvement and Questions

Hey,Had some feedback for improvements and a question.Questions:Since the 1.8.2 update the software is logging me out super fast and 'remember me' doesn't seem to work (yes my browser accepts cookies). Any ...

Read more

Imap Error

I've this error when fetching email from gmail:Following error occured when trying to connect to the mailbox , with username : Can't open mailbox {imap.gmail.com:993/imap/imap/tls/novalidate-cert}: invalid ...

Read more

Edit IMAP in helpdesk

Hello,On the edit imap section of helpdesk, I get the following warning. please advise.Warning: imap_close(): 21 is not a valid imap resource in /home/eh/support.eh.com/class/class.imap.phpon line

Read more

Fetching an answered ticket from IMAP v1.9.6

Hello,I was testing a flow with the new version 1.9.6 of helpdesk. Everything worked well in the sense of creating a ticket, admin and user gets confirmation emails. But, the issue is when the user/visitor ...

Read more
27 result(s) were found.