Helpdesk imap

08.06.2016 231
Assigned to: HelpDesk Option: Feedback Status: Closed Solution: Yes From: goldstrikn

Hi team,

I would like to know what will the imap do for helpdesk.  I would like to see the benefits of it.  Can that replace pipe if used solely for the purpose of creating a ticket from it?

Let me know.

Regards.

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