Support Tickets - session expires in the backend

session expires in the backend

HelpDesk 20.02.2017 154 Support Status: Open Solution: No adrinamrtin


Hello, is there a way I can extend or eliminate the session expire in the backend? The problem is: When an operator logs into de Backend and there is no one to attend it reamins open waiting for someone, but if there is no activity the session closes and the operator does not realise he is not online for attend!

Can we change that?

Thanks.

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