HelpDesk - Super Operators


Adding another super operator is fairly easy!

Please follow this steps to create another super operator:

  1. Login into your operator panel as a super operator.
  2. Go to User and click on "New User".
  3. Add all necessary informations and press "Save".
  4. Now open your current db.php file located in the include/ directory.
  5. Add the operator's id (see code below) into the file, save and upload to your server.
  6. You will find the operator's id in the user section on the left hand side underneath the hash tag (#).
define('JAK_SUPERADMIN', '1'); // Undeletable and SuperADMIN User, more user seperate with comma. e.g. '1,4,5,6' (userid)

There is a reason for having this extra security! The super operator has special rights and cannot be deleted from the administration panel.