FAQ - Client Upload Attachments - Live Support Chat

Client Upload Attachments - Live Support Chat

15.06.2020 158


On all our software the client can upload attachments if you allow so. This is how you allow it.

There is an option in your main settings to allow file sharing for the client as standard.

filesharing

Or you can allow individually on each conversation.

operator chat file sharing

The client chat itself will get a file share icon, it is possible to either click, select and upload or drag and drop the file into the chat.

client file sharing