Support Tickets - Frontend doesn't work

Frontend doesn't work

CMS 06.03.2017 179 Support Status: Closed Solution: Yes charmlander


Hi,
I installed CMS on VPS with Ubuntu 16.04.
I encountered problems with MySql server but came over it with your support.
However when I installed it, I can login to admin dashboard but can not view site's frontend.It says " *****.com is currently unable to handle this request.HTTP ERROR 500" on chrome browser but "*****.com/admin" page works properly.I activated my license before on a different VPS IP but deleted it.Could it be a problem with license or PHP 7/5 compatibility?

Thanks.


Replies (3)

  • avatar charmlander

    And when I activate PHP error :
    "Fatal error: Uncaught Error: Call to undefined function mb_substr() in /home/xxxxxxx/xxxxxxx.com/http/class/class.jakbase.php:130 Stack trace: #0 /home/xxxxxxx/xxxxxxx.com/http/page.php(131): JAK_base::jakCleanurl('Home') #1 /home/xxxxxxx/xxxxxxx.com/http/index.php(276): require_once('/home/xxxxx...') #2 {main} thrown in /home/xxxxxxx/xxxxxxx.com/http/class/class.jakbase.php on line 130"

    06.03.2017 0
  • avatar charmlander

    Ok, installing the mbstring extension for PHP7 did the trick.
    Problem resolved.

    06.03.2017 0
  • avatar Jerome

    Thank you for the feedback.

    *** Ticket closed ***

    06.03.2017 0