FAQ - WordPress, Prestashop, Joomla and Co.
Does Live Chat work with WordPress, Joomla, Prestashop or any other software that creates a website or shop?
Yes, Live Chat (Light, Business, WebSocket) will work with any website you have created with any software you use. A few important rules that needs to be followed when used a live chat like Business:
- Copy the provided code into the right location (embed code before the closing body tag, usually footer.php file)
- Make sure the code you paste does not get changed from any cache or file optimisation system
- Use the correct embed code Live Chat Button Wizard or for HelpDesk the correct options when creating the button code.