HelpDesk 12.12.2015 466 Support Status: Closed Solution: Yes goldstrikn
On the settings operator/index.php?p=settings there is an option that shows Close ticket after (day(s)). But, it doesn't close the tickets. I place 7 days, and the ticket is active after 7 days, I even waited 2 weeks, and the ticket still open. Can this be looked at and fixed? or maybe I don't know how to set this to actual close the ticket after the time interval. Please advise.