Support Tickets - Emoji shown on reply using wysiwyg editor

Emoji shown on reply using wysiwyg editor

HelpDesk 06.12.2016 194 Support Status: Closed Solution: Yes goldstrikn


Hi Jakweb,

Helpdesk text editor shows some type of emoticon/emoji bug. Anytime I use the double quotes ( " ) and parantheses it will show an emoticon instead of the intended text of characters. For example, if I reply to a ticket explaining the following:

("USD", "CAD") it will show as shown below

("USD","CAD"wink

Please advise if this is a known bug, or corrected in latest version of helpdesk.

Regards.

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