Support Tickets - need help wordpress problem

need help wordpress problem

Live Chat 24.10.2016 329 Support Status: Closed Solution: Yes innsetec


hello friend, I need help, I can not install wordpress

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<?php wp_footer(); ?>
<!-- live chat business button --><div class="jrc_chatbox cb_default" id="jrc_chat_window"><div class="header header_bg_default"><p class="jrc_chat_title">Chat en Vivio</p><a href="javascript:;" class="popup_chatbox">&#9776;</a><a href="javascript:;" class="minimize_chatbox" title="minimize chat window">_</a><a href="javascript:;" class="maximize_chatbox" title="maximize chat window">+</a><div id="jrc_chat_now"></div></div><div id="jrc_main_area" class="main-area"></div></div><script src="/js/slide_up.js" type="text/javascript"></script><script type="text/javascript">ls.main_url="/";jrc_lang="es";</script><a class="jrc_chatlink" href="/index.php?p=start&amp;lang=es&amp;slide=2" target="_blank"><div class="header header_bg_default"><p class="jrc_chat_title">Chat en Vivio</p></div></a><div id="proactivePopUp"></div><!--[if lt IE 10]><script type="text/javascript">ie10rLower = true;</script><![endif]--><!-- end live chat business button -->
</body>
</html>

the code does not work

buy the license Codecanyon


Replies (6)

  • avatar Jerome

    Thank you for your ticket.

    But your account does not have any purchase code and therefore we can't give you any support until your provide a valid purchase code in your profile.

    Thank you for your understanding.

    24.10.2016 0
  • avatar Jerome

    Thank you for verifing your purchase.

    When I check your website it cannot find the live chat installation. Where did you install the live chat?

    24.10.2016 0
  • avatar innsetec

    I have it installed on a subdomain

    24.10.2016 0
  • avatar Jerome

    Please create the chat embed code again in your operator panel and select different domain.

    Subdomain and Maindomain are two different domains.

    https://www.jakweb.ch/faq/a/111/button-wizard

    https://www.jakweb.ch/faq/a/98/full-site-domain

    https://www.jakweb.ch/faq/a/119/buttons-client-chat

    24.10.2016 0
  • avatar innsetec

    thank you very much friend, I worked perfect

    24.10.2016 0
  • avatar Jerome

    Thank you for your feedback.

    *** Ticket closed ***

    24.10.2016 0