Support Tickets - java code does not work

java code does not work

Live Chat 14.10.2016 294 Support Status: Closed Solution: Yes crisnoopdogg


I am using the theme Kallyas, pasted the java script code in the location indicated manually and did not work The theme offers the space to put pesonalizado code, but did not work...

In the area theme javascript insert there is this statement:

Custom Javascript

Here you can enter your custom javascript that will be added on all pages.

Thanks!


Replies (4)

  • avatar crisnoopdogg

    Here you can enter your custom javascript that will be added on all pages.

    14.10.2016 0
  • avatar Jerome

    Good Morning,

    Thank you for your purchase and opening a support ticket with us.

    The WordPress bridge will give you the possibility to share the user database from WordPress with Live Chat it does not place a button for you. Please read this article carefully before you use the bridge: https://www.jakweb.ch/blog/a/40/wordpress-livechat-bridge

    Both installations (Live Chat and Wordpress) will need to be installed on the same database.

    Live chat embed code: https://www.jakweb.ch/faq/a/17/wordpress-prestashop-joomla-and-co

    Important, please make sure no chaching system changes the code from Live Chat. Also please make sure using the correct options when creating the embed code. For the same code like in the demo you will need to select following options:

    • Select department or all
    • Select Operator or all
    • Select langauge
    • Select Slide Up
    • Select Different Domain
    • Select if you need jQuery
    • Select Slide Up Right
    • Select Show Image

    Awaiting your feedback.

    14.10.2016 0
  • avatar crisnoopdogg

    Hi Bro!

    Thank you for your help!

    Managed to install ...
    But there were some doubts ...

    1) I just can not make the button appear on the site also logged being in wordpress, is this correct?
    2) How do I provide care (When a visitor entering the site), I notice that when there issomeone on the site does not appear, I can only see when you have someone ask if hecare, what's wrong?
    3) WP-Rocket plugin interfere in something?
    4) Can I put the website on CloudFlare?
    5) The Wordfence and Sucuri plugins for security can hinder?

    Thanks for listening ... waiting
    16.10.2016 0
  • avatar Jerome

    Good Morning,

    You might want to try following plugin: Widget / Embed place the embed code inside and exclude it from any cache system you use. Remove the code from the footer.php file of course.

    Awaiting your feedback.

    16.10.2016 0