Support Tickets - Ticket import from inbox

Ticket import from inbox

HelpDesk 11.04.2016 477 Support Status: Closed Solution: Yes ciripi


Can i import tickets from inbox every 5 minutes ?

Thanks


Replies (5)

  • avatar Jerome

    Thank you for your ticket.

    No that is not possible at this moment. You can setup email to ticket (live) but not every minute.

    https://www.jakweb.ch/faq/a/116/email-to-ticket-pipe

    Maybe we add this in a future release.

    11.04.2016 0
    • avatar ciripi

      Hi

      When it will next future release ?

      Thanks

      12.04.2016 0
  • avatar ciripi

    It would be great ill try the ticket pipe

    Thanks Great job !

    11.04.2016 0
  • avatar Jerome

    The last release was yesterday and our release turn arounds are between 4- 8 weeks.

    12.04.2016 0
  • avatar Jerome

    Possible with the upcoming release: PHP IMAP Fetch Emails

    *** Ticket closed ***

    30.06.2016 0
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