We are proud to announce the availability of HelpDesk 1.8. The complete support solution has now an integrated Chat Bot. We have also added a wilcard engage (proactive) feature, that allows you to fire the invitation message on all or section of your website with just one entry.
We would like to thank you once again for all the feedbacks and suggestions we have received in the past 2 Months. We have implemented all features you have requested and our to-do list is now empty again.
Now it is time to get your hands dirty and update to the latest version. With the build in Auto Updater it will only takes two clicks.