We are happy to announce the availability of HelpDesk 1.9. We could have called it version 2.0 because we have changed over 150 files, but not yet.Chat and tickets are now sorted and searched via datatables, ...
Read moreWe have moved our servers to a new location which has a better connection for all our customers. Our new servers are now using nginx instead of apache and run the bare minimum on services. The performance ...
Read moreGreat news, HelpDesk 3 is now available in Version 4.2.1. One of the longest pause between two releases and we are happy to announce the new version with following changes.Changelog Improved ChatGPT ...
Read moreMost of our software (Cloud Chat 3, Cloud Desk 3, Live Chat 3, HelpDesk 3 and CMS) have the option to display pretty URL's. To enable pretty URL's you will need to open your include/db.php file and ...
Read moreAll our software are ready for a SSL certificate means you can run any our software on https. To do so you will need to have a working SSL certificate installed on your server and switch our software (Live ...
Read moreOn some Nginx installations the config file does not allow loading the chat widget on the website. Should that be the case you will need to edit the nginx config file.In your vhost config file you can add in ...
Read moreWith the new release of Cloud Desk 3 we have implemented a wildcard sub domain feature. That means all your customer can now have their business name in a subdomain.https://businessname.yourdomain.comTo have ...
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