About JAKWEB 06.12.2017 1314
Santa Claus will bring you a big update for HelpDesk 3. We have implemented all requested features and much much more. From task calendar to ticket ratings over live typing in the build in live support chat are only a few features that are now available in HelpDesk 3 - Version 3.1.
Over 300 files have been updated makes HD3 - Version 3.1 one of the biggest updates so far. We are proud to have the most complete support solution available on the market.
Easy as always, go to your operator panel - maintenance and run the build in Auto Updater. All our updates are encrypted and run through a SSL connection.
Should Auto Update not work on your server, please download the software from our server and follow the instruction in the provided manual.
Please login with your account and head to our support area, more information in our profile blog preview.
Monthly plans have the advantage that you never run out of support credits and you have access to upgrades on major releases (for example from version 3.9 to 4.0).
We would like to thank you once again for the great feedback, suggestions and bug reports and we like to say HO HO HO!