Schedule answer to tickets (for helpdesk 3.0 idea)
Hello,I would like to see in future release of helpdesk a way to schedule answer tickets. For example, when I get a support ticket, I would like to answer it, but not send the answer at the moment I complete ...
Client chat integration with postMessage. Chat optimised reduced requests by 50%. App update with typing status and speech to text. And more!
Working on: HelpDesk 3
Expected release date: 25.09.2017
Completely redesigned HelpDesk solution based on the latest Live Chat 3 technology and Bootstrap 4.
Now available: Cloud Chat 3 / 1.1.1
Release date: 08.08.2017
This is mainly a bug fix release. Plus a possible XSS fix within IE6. Please make sure to update as soon as possible.
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