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PRIORITY - Tags

Disabling priority in tickets

Hello, I would like to know if there is a way to modify helpdesk to disable priority importance. 99% of all support tickets we get are high priority, but such is not really the case. The customer just does ...

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Helpdesk priority disable request

Hi Jakweb team,I would like to make a request for helpdesk on your future update. The ability to disable priority when creating tickets. Many customers that create tickets place a high priority status when in ...

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