Since HelpDesk 1.9.6 ticket priorities are not hard coded anymore. Create as many ticket status you want, make it only for the operators or remove all.Ticket Priorities can be found in your Operator Panel - ...
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Expected release date: 30.03.2020
Get ready for a brand new operator design and more...
Release date: 31.10.2019
Improved the chat widget and fixed various bugs.
Release date: 18.01.2020
All bugs have been fixed after the major release two weeks ago.
Release date: 01.12.2019
New template with no avatar, all reported bugs have been fixed.
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