Since HelpDesk 1.9.6 ticket priorities are not hard coded anymore. Create as many ticket status you want, make it only for the operators or remove all.Ticket Priorities can be found in your Operator Panel - ...
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Release date: 07.09.2019
Reset business hours, updated all libraries and fixed all known bugs.
Release date: 31.10.2019
Improved the chat widget and fixed various bugs.
Expected release date: Mid November
Brand new operator panel design, merge Tickets and much more...
Release date: 31.10.2019
Changed the Client Api, improved the Email to Ticket feature.
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