Since HelpDesk 1.9.6 ticket priorities are not hard coded anymore. Create as many ticket status you want, make it only for the operators or remove all.Ticket Priorities can be found in your Operator Panel - ...
Read more
Release date: 11.09.2017
Client chat integration with postMessage. Chat optimised reduced requests by 50%. App update with typing status and speech to text. And more!
Expected release date: 25.09.2017
Completely redesigned HelpDesk solution based on the latest Live Chat 3 technology and Bootstrap 4.
Release date: 08.08.2017
This is mainly a bug fix release. Plus a possible XSS fix within IE6. Please make sure to update as soon as possible.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.8 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
