Since HelpDesk 1.9.6 ticket priorities are not hard coded anymore. Create as many ticket status you want, make it only for the operators or remove all.Ticket Priorities can be found in your Operator Panel - ...
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Release date: 12.04.2022
PHP 8.1 ready, chat bot fixed, all known and reported bugs fixed.
Release date: 25.05.2022
Improved how the software is sending emails. Bug fixes
Release date: 15.04.2022
PHPMailer 6, more features, bug fixes and performance impr.
Release date: 19.04.2022
PHPMailer 6 upgrade, Wildcard improvements, bug fixes.
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