Since HelpDesk 1.9.6 ticket priorities are not hard coded anymore. Create as many ticket status you want, make it only for the operators or remove all. Ticket Priorities can be found in your Operator Panel - ...
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Release date: 20.07.2017
Complete redesigned operator panel and group chat design, upload temporary avatar in group chat, Bootstrap updated, bug fixes.
Expected release date: 01.09.2017
Completely redesigned HelpDesk solution based on the latest Live Chat 3 technology and Bootstrap 4.
Release date: 12.07.2017
Brand new operator panel design, improved administrator panel, support tickets, Bootstrap update, bug fixes.
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