Since HelpDesk 1.9.6 ticket priorities are not hard coded anymore. Create as many ticket status you want, make it only for the operators or remove all.Ticket Priorities can be found in your Operator Panel - ...
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Release date: 31.08.2018
WhatsApp fix and various small bug fixes.
Release date: 21.09.2018
Bug fixes and performance improvements.
Release date: 16.09.2018
Added a search into the client support area, bug fixes.
Release date: coming soon...
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