With HelpDesk 3 you cannot only add a live chat button to your website (outside HelpDesk) you can also embed (add) the support and or faq area to your website.Go to your operator panel - chat widget (<>) ...
Read moreI've now got the faq in an Iframe on one of our pages:using this codeI've setup 5 departments to cover the areas our old KB took care of and have added q&a to each dept.First issue is the sign-in at the ...
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Release date: 07.09.2019
Reset business hours, updated all libraries and fixed all known bugs.
Release date: 31.10.2019
Improved the chat widget and fixed various bugs.
Expected release date: End November
Brand new operator panel design, merge Tickets and much more...
Release date: 31.10.2019
Changed the Client Api, improved the Email to Ticket feature.
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