Tags

ENGAGE - Tags

Live Chat 2.4

Live Chat Business 2.4 is now available. This release has one major improvement plus many bug fixes specially in Internet Explorer and Edge. The new Engage (ProActive) design for the client side is now modern, ...

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Live Chat 2.6

We are happy to announce the new version for Live Chat Business. Version 2.6 will come with a lot of new features, like wild card proactive (engage) and a brand new chat bot. Wildcard Engage / ProActive ...

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5 Ways to Engage Your Customers

Customers are what makes your business what it is. You need them as much as they need you and knowing exactly how to engage with them is a fundamental part of your business. A proactive approach is the key to ...

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LCPS 1.0.3

We are proud to release Live Chat PHP Server 1.0.3, faster, better and resource savings.We have improved the administration panel and fixed a few bugs.Change Log Administration Console Fixed dashboad with ...

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Live Chat 3 - Version 3.8.1

Live Chat 3 one of our best seller just received a new update and a brand new template for the client side. Ready now for the upcoming app updates and a much better heartbeat check for the operator.Modern ...

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Customer Engage (ProActive)

Since Live Chat Business 2.4 we have a new design to engage customers. Before we had a tiny popup with only text, now you can have a title, image and text and the whole message is in a modern modal window.The ...

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Wildcard Engage / ProActive URL

With the latest release of Live Chat Business 2.6 and HelpDesk 1.8 we have integrated a wildcard engage / proactive feature.The system can now listen on a wildcard url. For example you want to fire the engage ...

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Auto ProActive - Engage Customers

HelpDesk 3, Live Chat 3, Cloud Chat 3 and Cloud Desk 3 has a very smart built in auto engage feature. You don't need to sit in front of your computer and invite your website visitors manually (you can of ...

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LC3 - Widget Live Status

Within Live Chat 3.0.6 there is a new option for the client widget. It can now be set to live, means if an operator comes online the chat widget for the client side will come online as well on the client side ...

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Client Chat - Template

All areas of our software are template based, that makes it very easy for your to create your own look.For the client chat there is a folder called package, inside you will find the templates for the client ...

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Manual Engage Visitors

In all our solution you have the option to automatically engage customers with setting the URL and other parameters but you can also manually engage customer by going to the Online User List.By clicking either ...

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New Engage Options and Position

Only applies for old Versions, prior 2022.With the latest release of our Live Support Software solutions we have improved the (Auto) Engage feature quite a bit.You will now be able to set the position of the ...

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