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DEPARTMENTS - Tags

HelpDesk 3 / Version 3.0.2

It is time to release a new version for HelpDesk 3 with two new features plus all bugs that have been reported or found have been fixed.Requested from almost all our customers is a analog sorting option for ...

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Web Projects - Departments

We get often asked how HelpDesk can handle unlimited web projects with one installation, it is fairly simple but you need to follow some rules.Web ProjectsWeb projects are basically your different websites, ...

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operators and departments

how do i make sure my operators from one department don't see the operators in a differnt deptright now they can see everyone and transfer chat to themi want to seperate each dept and their operators

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