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Cloud Desk 3 - Version 2.0.5

We are happy to announce a new release for Cloud Desk 3. After many weeks of testing in live and test environments, we have eliminated all reported and unreported bugs and issues found. We also made the ...

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Cloud Desk 3 - Version 2.0.6

There is a new release for Cloud Desk 3 available. In this version we offer more customization options for your clients, rewritten user online list, performance improvements and bug fixes.Changelog Email ...

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HelpDesk Cron Job

HelpDesk can send ticket reminders and also it can close tickets to use this you need to setup a cronjob and point to the cron.php file.Setup a cron job is easy and can be done through your control panel on ...

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Cron job doesn't execute

Hi Jerome,I can get the cron job to work.  I spoke to my webhost and said that it is not doing anything in their logs, as if it is not functioning.To give a background, your script is in a subdomain, so I ...

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Fetch emails with IMAP

Hello,I just installed the script on one of my sites, but I can't seem to get the fetching emails with imap working. I run the cron job to ping http://www.mydomainname.com/cron.php but nothing comes in.My ...

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