HelpDesk can send ticket reminders and also it can close tickets to use this you need to setup a cronjob and point to the cron.php file.Setup a cron job is easy and can be done through your control panel on ...
Read moreHi Jerome,I can get the cron job to work. I spoke to my webhost and said that it is not doing anything in their logs, as if it is not functioning.To give a background, your script is in a subdomain, so I ...
Read moreHello,I just installed the script on one of my sites, but I can't seem to get the fetching emails with imap working. I run the cron job to ping http://www.mydomainname.com/cron.php but nothing comes in.My ...
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Release date: 23.10.2017
Bug fix release now available. All reported bugs has been fixed. Update easily via Auto Updater or download the complete package.
Expected release date: 26.10.2017
The option to show tickets from one department only on support tickets, add another ticket status, bug fixes.
Expected release date: 09.11.2017
New package manager for subscriptions, departments and file uploads, template updates. Makes Live Chat 3 installations obsolete.
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