Hello,I would like to know how to prevent a closed ticket to be reopened. Customers who have their issue resolved, come back later and reply to the email and thus the ticket becomes open again. I would ...
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Release date: 11.09.2017
Client chat integration with postMessage. Chat optimised reduced requests by 50%. App update with typing status and speech to text. And more!
Expected release date: 25.09.2017
Completely redesigned HelpDesk solution based on the latest Live Chat 3 technology and Bootstrap 4.
Release date: 08.08.2017
This is mainly a bug fix release. Plus a possible XSS fix within IE6. Please make sure to update as soon as possible.
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