Hello,I would like to know how to prevent a closed ticket to be reopened. Customers who have their issue resolved, come back later and reply to the email and thus the ticket becomes open again. I would ...
Client chat integration with postMessage. Chat optimised reduced requests by 50%. App update with typing status and speech to text. And more!
Working on: HelpDesk 3
Expected release date: 25.09.2017
Completely redesigned HelpDesk solution based on the latest Live Chat 3 technology and Bootstrap 4.
Now available: Cloud Chat 3 / 1.1.1
Release date: 08.08.2017
This is mainly a bug fix release. Plus a possible XSS fix within IE6. Please make sure to update as soon as possible.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.8 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.