Important for all our Envato customers you can purchase the support extension also with Envato. Here we do offer 12 Month instead of 6 Month Support Access, for the same price. Extend your support for Live ...
Read moreImportant Notice: This product exclusively serves as an upgrade from the regular license to the extended license. It is intended solely for customers who have previously purchased a regular license on Envato ...
Read moreAll files and license for the extended version, that includes the payment gateways, coupons and enables you to charge your customers. Latest Version 2.1.5
Read moreFirst we want to say thank you for all the support and purchases! Without you it is not possible to continuously improve the software and add new features.We have released a new version for all our four ...
Read moreHappy March, we have just released a new Version for Cloud Desk 3. We want to say thank again for all the reports we have received over the last 30 days. Without you it is not possible to continuously improve ...
Read moreHappy New Year and best wishes for 2021Another Year passed again for some a really crazy Year and for others not. Like every Year something special happened and we all know what it was in 2020.But what is it ...
Read moreHello dear Jakweb users, today we want to ask you for your opinion! What features would you like for our software products? Do you need more Wordpress support? Are ...
Read moreCD3 is now available in Version 2.1.5 with PHP 8.3 compatiblity, improved ChatGPT and many more features, bug fixes, security and performance boost.Changelog PHP 8.3 ready Improved ChatGPT Translated ...
Read moreIn all our solution you have the option to automatically engage customers with setting the URL and other parameters but you can also manually engage customer by going to the Online User List.By clicking either ...
Read moreOur software will install by standard in English. After the installation you can of course change the language to the one you like, for that following steps are necessary. Make sure your language is ...
Read moreTicket ratings have been available since quite a time and that is how it works.To automatically send tickets out after closing a support case, the ticket needs to be closed for good. Means a soft close won't ...
Read moreHow to change or remove the visible copyright notice in Cloud Desk 3.First of all please read carefully our license agreement if you not have already.To remove the visible copyright notice in the operater, ...
Read moreSending or requesting the chat transcript after ending the chat is possible for both sides, the client and the operator.Client SideFirst you will need to make sure that the client can request the chat ...
Read moreCloud Desk 3 has a complete file sharing feature built in.Now that is great YEAHHHHH, but also a big security risk if used wrong. Therefore we really suggest to use a folder outside the web root which is not ...
Read moreWe have many options how to display the live support chat on all our solutions. Each of our software has a build in live support chat with at least 4 templates which each has many different ways how to display ...
Read moreYou can change the colour and sidebar style with each of our software. Please go to your operator profile and look for following options:Enjoy small and big sidebar plus various theme colours already build ...
Read moreOur build in Auto updater will perform an automatic update to the latest version with a click.However on some server it get stuck on 65% and it does not go any further. This is not an Auto Updater Error, it is ...
Read moreThe build in shop for purchasing access can be found in the top right corner after register with your site. Each client can buy, extend, change or cancel any package you create at anytime.All the text can be ...
Read moreWe have included many different colours into the operator dashboard, you have also the option to have the menu small or extended. Each operator has the option to individualize the operator panel.Simply login ...
Read moreCloud Desk 3 is now capable of running wildcard sub domains for your clients. This is a great step forward in user usability.The signup page we provide is a sample page and most of you don't use it however we ...
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Release date: 07.02.2024
PHP 8.3 ready, ChatGPT improvements and much more...
Release date: 13.02.2024
PHP 8.3 ready, ChatGPT, improved language files and bug fixes.
Release date: 02.04.2024
Improved ChatGPT, File upload better security, front end editor.
Release date: 20.02.2024
PHP 8.3 ready, ChatGPT improvements, bug fixes.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
