HelpDesk 3 11.10.2017 1317 Support Status: Closed Solution: Yes Netthandel
In HelpDesk 3 the four ticket status buttons in the top doesn't work.
Clicking on "Open tickets" or "Awaiting answer" etc does not update the supportlist.
It seams to be functionality you have made, as they have code like this:
Further more I need to be able to choose what department to show. Like a drop down that let me chooses to see all tickets from for instance "Support department", "Sales department", "Projects department" etc
Now need to look through all tickets in the system, and not being able to choose only "Sales department".
Any solution for this?