HelpDesk 3 02.10.2017 2696 Support Status: Closed Solution: Yes Netthandel
How do I upgrade from Silver til Gold HelpDesk 3?
I installed the Silver when it came, and want to install the Gold now with the new release. There are no instructions. Is it only to overwrite the old files? Or should I run the install.php also?
Release date: 07.02.2024
PHP 8.3 ready, ChatGPT improvements and much more...
Release date: 13.02.2024
PHP 8.3 ready, ChatGPT, improved language files and bug fixes.
Release date: 25.04.2024
Multiple Clients on Tickets, Upload your Logo, bug fixes.
Release date: 20.02.2024
PHP 8.3 ready, ChatGPT improvements, bug fixes.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
Thank you for your ticket.
Please read the announcement: https://jakweb.ch/blog/a/102/helpdesk-3-gold
When you download the complete package from our download area you will find a folder called "gold_release", this are all the changed files from Silver to Gold. You will also need to run the install/helpdesk3_gold.php file in your browser to make the database changes. Enjoy
Thank you.
Thank you.
I just looked into the documentation that followed the download.
Will follow the upgrade described in the announcement.