HelpDesk 3 27.09.2017 1159 Support Status: Closed Solution: Yes Netthandel
I tried to upgrade from HelpDesk 2 to 3, but when choosing "Upgrade at $59" it stil adds $178 to the checkout...
Correct, thank you very much for the report.
It is now correct. Please note that an upgrade is not possible at this moment. Means you would need to install fresh.
When we releasing the Gold version we will include an upgrade file for the most important data, like clients and support tickets.
Thank you.
Thank you. Will try now. Silver versus Gold, what is the difference? Just release version, or more features?
You account has now access to HelpDesk 3.
Gold will also have a few more features but mainly bug fixes.
Thank you very much for your purchase.
Release date: 25.10.2020
Better and improved sound notification, Group Chat fixed.
Release date: 16.10.2020
Bug fixes and performance improvements.
Release date: 23.11.2020
Improved sound notification, better performance and bug fixes.
Release date: 03.12.2020
Attachments in Emails, better sound notification and bug fixes.
Correct, thank you very much for the report.
It is now correct. Please note that an upgrade is not possible at this moment. Means you would need to install fresh.
When we releasing the Gold version we will include an upgrade file for the most important data, like clients and support tickets.
Thank you.
Thank you. Will try now.
Silver versus Gold, what is the difference? Just release version, or more features?
You account has now access to HelpDesk 3.
Gold will also have a few more features but mainly bug fixes.
Thank you very much for your purchase.