Release date: 07.09.2019
Reset business hours, updated all libraries and fixed all known bugs.
Release date: 31.10.2019
Improved the chat widget and fixed various bugs.
Expected release date: Mid November
Brand new operator panel design, merge Tickets and much more...
Release date: 31.10.2019
Changed the Client Api, improved the Email to Ticket feature.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
Correct, thank you very much for the report.
It is now correct. Please note that an upgrade is not possible at this moment. Means you would need to install fresh.
When we releasing the Gold version we will include an upgrade file for the most important data, like clients and support tickets.
Thank you.
Thank you. Will try now.
Silver versus Gold, what is the difference? Just release version, or more features?
You account has now access to HelpDesk 3.
Gold will also have a few more features but mainly bug fixes.
Thank you very much for your purchase.