Release date: 07.09.2019
Reset business hours, updated all libraries and fixed all known bugs.
Release date: 31.10.2019
Improved the chat widget and fixed various bugs.
Expected release date: Mid November
Brand new operator panel design, merge Tickets and much more...
Release date: 31.10.2019
Changed the Client Api, improved the Email to Ticket feature.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
Good Morning,
thank you for your ticket. An upgrade is available for a very reasonable price.
https://www.jakweb.ch/shop/i/9/helpdesk-3
Please note that at this moment you can't transfer the data from HelpDesk 2, only a fresh installation is possible. We will add an upgrade possibility later. Thank you for your patience.
Have a great day.