Support Tickets - Using the app

Using the app

Live Chat 3 31.08.2017 68 Support Status: Open Solution: No doriarn


Hello, I would like to know how I can integrate Live Chat 3 with the andriod app to link all the chat operators to the visitors?Thanks,

Replies (3)

  • avatar Jerome

    Good Morning,

    our Live Chat 3 - Android app can be downloaded in the Play store: https://www.jakweb.ch/faq/a/162/native-app-android-and-ios

    The permissions can be set in the operator panel for each operator and under Widgets you will need to set everything to All.

    Have a great day.

    31.08.2017 0
  • avatar doriarn

    hello,

    thanks for your reply, after installing live chat app on my mobile. I noticed i have to log in the web admin section first on the same phone (through a web browser) in order to enable live chat in the app. is there is a way in the setup to make this happen without having to log in every time and directly activate the chat for my visitors the moment i log in using just the app?

    Thanks,

    13.09.2017 0
  • avatar Jerome

    Good Morning, you won't need to login to the chat with your browser when using the app.

    The app works 100% for itself. Yes you will need to login in the app but not anywhere else.

    Setup Push Notifications the first time and your app will receive push notifications as well, more information here: https://www.jakweb.ch/faq/a/170/native-push-notifications

    Have a good day.

    13.09.2017 0