Support Tickets - Recieved payment for update

Recieved payment for update

Cloud Chat 3 12.07.2017 88 Support Status: Closed Solution: Yes rjvandieperbeek


Hi Jerome,

Did you recieve payment for the update live chat php? Please let me know and also Please remove chat plug-ins to your site in client dashboard!!

thanks 


Replies (7)

  • avatar Jerome

    Yes, thank you. We will inform you as soon as we have updated your installation.

    12.07.2017 0
  • avatar Jerome

    Good Morning,

    update has been applied.

    You might want to login to the administration panel and translate the new ticket phrases from english to dutch. You might want to change the logo in the operator panel as well, it is located under operator/img/logo.png the image should have the same dimension.

    We have removed the Plugin Link to our site and replaced the FAQ link with yours.

    Thank you very much and enjoy Cloud Chat 3 - Version 1.1

    13.07.2017 0
  • avatar rjvandieperbeek

    Awesome Jerome thanks for this!

    Also I see in dashboard admin create advanced user. What are precisly the steps I need to make?

    1) Must the user first sign up?

    2) Must the subdomain be there or can it after?

    3) When advanced is created do I need the customize everything with faq links etc etc....... in Live chat 3?

    Please let me know

    13.07.2017 0
  • avatar Jerome

    Same steps as described here: https://www.jakweb.ch/faq/a/154/live-chat-3-with-cloud-chat-3

    1. Correct

    2. Please read the FAQ article.

    3. No customasation needs to be done except you wish so.

    13.07.2017 0
  • avatar rjvandieperbeek

    3) I mean are al mine FAQ links there when I download the Live Chat 3 code and insert in the subdomain? Sorry if i i'm confused!

    13.07.2017 0
  • avatar rjvandieperbeek

    And do i have to create an new database? Can you tell me where on my server I have to do that for advanaced installation...

    13.07.2017 0
  • avatar Jerome

    3. Yes, you will need to edit the file operator/template/dashboard.php

    Please ask your server administrator or check the online manual for your console as teaching you how to setup a database and subdomain is not part of our support agreement on self hosted installations.

    Thank you for your understanding.

    *** Ticket closed ***

    13.07.2017 0