Support Tickets - Update guide

Update guide

Live Chat 27.05.2017 135 Support Status: Closed Solution: No pagu


Hello, how i can upgrade the livechat version from 2.3 to 2.7? have you a guide?

if i push upgrade in maintanance i get:

DB ErrorMessage:MySQL Query fail: ALTER TABLE lc_sessions ADD `canswered` INT(10) UNSIGNED NOT NULL DEFAULT '0' AFTER `answered`MySQL Error:Duplicate column name 'canswered'Date:Saturday, May 27, 2017 at 10:46:55 AMScript:/helpdesk/operator/index.php?p=maintenance&check=true&run=true


Thank you


Replies (1)

  • avatar Jerome

    Hi,

    thank you for opening a support ticket. Sadly, your support access has been expired 4 Month ago. Please read more about our technical support here: https://www.jakweb.ch/faq/a/161/technical-support

    Thank you very much for your understanding.

    27.05.2017 0