Support Tickets - File Share "breaks" session

File Share "breaks" session

Live Chat 3 22.02.2017 192 Bug Report Status: Closed Solution: Yes tpilant


So when I share a file the dashbord does not send or get any responses. Also File never gets to reciepient.

Any Ideas.

Regards 

Terry


Replies (6)

  • avatar tpilant

    The recipent can see my responses but the dash board chat session goes blank and I can not see responses from chat.

    22.02.2017 0
  • avatar Jerome

    Thank you for your report.

    We will test it and I get back to you asap.

    22.02.2017 0
  • avatar tpilant

    Thank You.

    22.02.2017 0
  • avatar Jerome

    Bug confirmed and fixed within the upcoming release 3.0.3. That only happens for the file database not for uploading files on the fly.

    The update is available sometimes today latest tomorrow.

    Thank you very much for the report.

    23.02.2017 0
  • avatar tpilant

    Wonderful looking forward to the update.

    Excited to see how the group chat works.

    Regards

    Terry

    23.02.2017 0
  • avatar Jerome

    Fixed in Live Chat 3.0.3

    *** Ticket closed ***

    25.02.2017 0