Support Tickets - Error 1.6 update helpdesk

Error 1.6 update helpdesk

HelpDesk 20.02.2017 165 Support Status: Closed Solution: Yes adrinamrtin


Hello, I was trying to update from 1.5 to 1.6 but keep having this error : Fatal error: Call to undefined function zip_open() in /home/ccaorg/public_html/mesadeayuda/operator/include/hd_update.php on line 50

Please, what do I need to do?

Thanks


Replies (1)

  • avatar Jerome

    You will need to install the php zip extension or run the update manually.

    Download the latest version in our download area and follow the update manual included in the package.

    https://www.jakweb.ch/download/f/7/helpdesk

    20.02.2017 0