Support Tickets - Chat Window shows error From email address has extra text

Chat Window shows error From email address has extra text

Live Chat 3 17.02.2017 154 Support Status: Closed Solution: Yes tpilant


Did my first install 

Went through settings and setup smtp server as well.

Embed code on 2 sites get following error in chat widget "The requested URL /start/1/en was not found on this server."

Maybe something I need to set up? not sure.

Also why do I get this as the from mail address eithe using Mail()/SMTP

webmaster@imunlmtd.comUsing PHPMailer 5.2.22 (https://github.com/PHPMailer/PHPMailer)


Replies (10)

  • avatar Jerome

    You are using the mod rewrite modus but probably forgot to add the htaccess file to the root and to the operator folder.

    https://www.jakweb.ch/faq/a/145/rewrite-or-pretty-url-s

    Regards
    Jérôme

    17.02.2017 0
  • avatar tpilant

    Thank you I jad actually set that to 1 when I installed. Set back to zero all is well.

    Did you have an answer on the email why this is trailing the from email address "Using PHPMailer 5.2.22 (https://github.com/PHPMailer/PHPMailer)"

    Also any resources on configuring,setup and use of software?

    17.02.2017 0
  • avatar Jerome

    Sure we have a lot of FAQ articles adding more weekly.

    https://www.jakweb.ch/faq/c/7/live-chat-3

    When did you receive this message? Debug Mode is turned off by standard and therefore you should not receive it.

    17.02.2017 0
  • avatar tpilant

    I get this on all my emails it trails the from email address. 

    20.02.2017 0
  • avatar tpilant

    I use mailgun for email it helps keep mail out of spam folders, but with this trialing the from email address, the emails are being flagged as spam.

    20.02.2017 0
  • avatar Jerome

    Does that happen when you use PHP Mail() as well?

    20.02.2017 0
  • avatar tpilant

    Yes

    20.02.2017 0
  • avatar Jerome

    Please open the class/class.phpmailer.php and find:

    public $XMailer = '';

    replace with:

    public $XMailer = ' ';

    Added just a blank space between, does that work?

    20.02.2017 0
  • avatar tpilant

    Great that corrected it

    Thank 

    Terry Pilant

    20.02.2017 0
  • avatar Jerome

    Thank you for the feedback.

    *** Ticket closed ***

    20.02.2017 0