Support Tickets - No ticket and live chat header

No ticket and live chat header

HelpDesk 26.12.2016 236 Support Status: Closed Solution: Yes mr_Rob


After found bug (https://www.jakweb.ch/support/t/595/error-on-creating-ticket-from-operator) on this script, I tried to re-install the helpdesk into new database, I edited /include/db.php with new database name and put back /install/ folder. I also remove all cache file with "rm cache/*.php" command..

The installation work fine. But, why on my client side, the live chat and ticket on nav bar are not available.


Replies (1)

  • avatar Jerome

    Thank you for your ticket. That ticket goes under support and is not covered with your current account status.

    You can purchase access to support in our online shop: https://www.jakweb.ch/shop/i/1/support-access

    Thank you for your support.

    26.12.2016 0