Support Tickets - Not loaded language

Not loaded language

Live Chat 03.12.2016 241 Support Status: Closed Solution: Yes webmaxsite


Established from scratch and no translation

php 7.0

JAK_LANG.php file is not present in the way

PHP Warning:  include_once((site)/public_html/operator/lang/JAK_LANG.php): failed to open stream: No such file or directory in (site)/public_html/operator/ajax/status_html5.php on line 28, referer: http://(site)/operator/
PHP Warning: include_once(): Failed opening '(site)/public_html/operator/lang/JAK_LANG.php' for inclusion (include_path='.:/opt/php70/share/pear:/usr/share/pear') in (site)/public_html/operator/ajax/status_html5.php on line 28, referer: http://(site)/operator/

Replies (4)

  • avatar Jerome

    Thank you for your ticket.

    That is a fresh Live Chat 3.0 installation?

    All files and folders are uploaded correctly?

    Please follow the manual carefully.

    https://www.jakweb.ch/docs/live-chat/#!/installation

    Specially this part:

    • Set Folder permissions (CHMOD 755) sometimes you will need to set 777 depending on your server configuration to: cache/, files/ and sub folders
    03.12.2016 0
  • avatar webmaxsite

    Everything is exactly what has been done

    03.12.2016 0
  • avatar webmaxsite

    decided probably not right before something done, reinstalling helped

    03.12.2016 0
  • avatar Jerome

    Thank you for your feedback.

    *** Ticket closed ***

    03.12.2016 0