Release date: 07.09.2019
Reset business hours, updated all libraries and fixed all known bugs.
Release date: 31.10.2019
Improved the chat widget and fixed various bugs.
Expected release date: End December
Brand new operator panel design, merge Tickets and much more...
Release date: 01.12.2019
New template with no avatar, all reported bugs have been fixed.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
Thank you for opening a support ticket.
There is only one home.php, you can't have two because you would overwrite one of them.
The package can be found in our download area: https://www.jakweb.ch/download/f/7/helpdesk
Hi,
is there any indication, that which URL user is sending us messages or chat. because i got emails but dont know which website or web page he is using.
Regards,
Fairy
The chat will have the referrer included (always) the contact form will be sent to the email address set for the web project.
If the chat is embed to a page, the contact form can not always include the referrer.