HelpDesk default to just show open tickets?

09.11.2016 55
Assigned to: HelpDesk Option: Support Status: Open Solution: No From: Netthandel

Hi, is it a way to let HelpDesk tickets dafault to only show open tickets? 

Now my install defaults to show all tickets, but I am not interested in seeing the closed ones. Would just be good to only see open tickets ( p=tickets&sp==status&ssp=1 )

I understand I can just edit the meny to add the url above, but it's easier if I can do it another way. :-)

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