HelpDesk 09.11.2016 81 Support Status: Closed Solution: Yes Netthandel
Hi, is it a way to let HelpDesk tickets dafault to only show open tickets?
Now my install defaults to show all tickets, but I am not interested in seeing the closed ones. Would just be good to only see open tickets ( p=tickets&sp==status&ssp=1 )
I understand I can just edit the meny to add the url above, but it's easier if I can do it another way. :-)