I have come across a few items that do not seem to be functioning correctly.
When I select No for - Open operator private chat in a PopUp window? you can still open in a PopUp window
When I select No for - Redirect to Contact Form (if busy or no answer) the contact form still gets displayed when I am Offline
When I select No for - Feedback the feedback form gets shown when I end the conversation from the operator panel
ProActive chats - When the modal window comes up the options to chat or not chat do not function and you cannot remove the modal box