Support Tickets - Bugs


Live Chat 20.09.2016 313 Bug Report Status: Closed Solution: Yes mark_doyle

Hi Jerome,

I have come across a few items that do not seem to be functioning correctly.

When I select No for - Open operator private chat in a PopUp window? you can still open in a PopUp window

When I select No for - Redirect to Contact Form (if busy or no answer) the contact form still gets displayed when I am Offline

When I select No for - Feedback the feedback form gets shown when I end the conversation from the operator panel

ProActive chats - When the modal window comes up the options to chat or not chat do not function and you cannot remove the modal box

Kind regards.

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