19.09.2016 115
Assigned to: Live Chat Option: Support Status: Closed Solution: Yes From: mark_doyle

Hi I have created my buttons but when I run a page to check the status I seem to get the default icons that came with Live Chat. When I upload my buttons through the dashboard they get placed in live_chatuploadfilesbuttons folder however the documentation says upload the images to img/buttons/en/. When I went to img/buttons/ there was no en folder so I created one.

The code that I have generated for my web page is:

You can see the default setup at link removed

My buttons are named mark_doyle_on.png and mark_doyle_off.png. How do I get my buttons to display?

Also there is a small bug in the db.php file. You tell us to put the full site domain as http://www.site.com but if you do this when you log on as an operator the redirect does not work correctly. You get directed to http://http://www.dmballooncompany.com/php/live_chat/upload/operator. To resolve this I removed the http:// from the db.php file

If I want to use Live Chat in 3 different languages do I have to install it 3 times in my various language folders and use 3 different databases?

Thank you in advance.

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