HelpDesk 07.09.2016 2117 Support Status: Closed Solution: Yes Harut
If customer close an open ticket by clicking the ticket button, He will automatically be routed to the All Support Tickets, But I think that it is more logical to come back the the screen Open Support Tickets. Could this be chanced ?
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Thank you for your ticket.
Sure, please open the file home.php and find (on line 783)
replace with:
That will redirect the client back to the dashboard with the open tickets.
Ah okj, will this still in place with he updates ?
Not when we modify this file on an update.
Within the next update it won't be modified.