Support Tickets - How does email fetch work? Cron etc

How does email fetch work? Cron etc

HelpDesk 04.07.2016 301 Support Status: Closed Solution: Yes Netthandel

Hi, I have updated to Helpdesk 1.6 and try out the fetch email solution. That is a must wanted solution, so thumbs up!

I have entered the correct info, thus unsure about how set ports etc (for ssl etc). I miss a button to test the connetction.

However, what is the trigger to fetch email? Is that a cron, and a special one or the sentral one?

I have read the FAQ and the blog post for the release, but haven't fully understood this. :-)

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