Support Tickets - Chat locked

Chat locked

HelpDesk 28.05.2016 401 Support Status: Closed Solution: Yes confiesites


Hello! My chat worked well however now stopped it is always the same and not the more the option of putting the customer data . ja alteriei the settings however it is always the same ...


Replies (6)

  • avatar Jerome

    Thank you for opening a support ticket.

    What do you mean by it stopped? Did you change some settings? Please try to empty your cache under settings - maintenance.

    28.05.2016 0
  • avatar confiesites

    must submit a print . how do I do?

    28.05.2016 0
  • avatar Jerome

    Please send us operator and ftp login details via following form: https://www.jakweb.ch/access-form

    28.05.2016 0
  • avatar Jerome

    Thank you for the information, I have changed the settings is that what you want?

    28.05.2016 0
  • avatar confiesites

    Yes exactly , thank you! I realized that the behavior in different cell and there is some way to set up for mobile?

    28.05.2016 0
  • avatar Jerome

    It will detect mobile browser and adapt everything automatically.

    28.05.2016 0