Support Tickets - Chat no iniciating

Chat no iniciating

Live Chat 24.04.2016 406 Support Status: Closed Solution: Yes rocfreitas


I cannot make my chat on Live chat to start. When a new user send us a message, the system just shows this message - "Please, wait"- and nothing happens. The new chat doesn't appear on the operator window. What can I do?


Replies (2)

  • avatar Jerome

    Thank you for your purchase and opening a support ticket.

    Please make sure you use the correct full site domain (https://www.jakweb.ch/faq/a/98/full-site-domain) and sessions are in working order on your server.

    Should you not found a solution, please tell us the URL to the client chat.

    25.04.2016 0
  • avatar Jerome

    No feedback.

    *** Ticket closed ***

    05.05.2016 0