Dear Support
we configer the helpdesk module, but the chat is not working.
We need your support please.
Please contact me @ : tarek_ashram@yahoo.com
Regards.
Release date: 07.09.2019
Reset business hours, updated all libraries and fixed all known bugs.
Release date: 31.10.2019
Improved the chat widget and fixed various bugs.
Expected release date: End December
Brand new operator panel design, merge Tickets and much more...
Release date: 01.12.2019
New template with no avatar, all reported bugs have been fixed.
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Where does the chat not work? Embed into a website?
Have you updated to the latest version via Auto Updater?
Thank you for your answers.
Hi Maria,
Thanks for your reply, from where I can update to the latest version?
Regards
Please go to your operator panel - settings - maintenance.
https://www.jakweb.ch/faq/a/97/auto-updater