Live Chat 26.03.2016 1487 Support Status: Closed Solution: Yes intertouch
Dear Support
we configer the helpdesk module, but the chat is not working.
We need your support please.
Please contact me @ : tarek_ashram@yahoo.com
Regards.
Thank you for opening a support ticket with us.
Where does the chat not work? Embed into a website?
Have you updated to the latest version via Auto Updater?
Thank you for your answers.
Hi Maria,
Thanks for your reply, from where I can update to the latest version?
Regards
Please go to your operator panel - settings - maintenance.
https://www.jakweb.ch/faq/a/97/auto-updater
Release date: 25.10.2020
Better and improved sound notification, Group Chat fixed.
Release date: 16.10.2020
Bug fixes and performance improvements.
Release date: 22.03.2021
A new age of HelpDesk 3 has begun. Ready?
Release date: 03.12.2020
Attachments in Emails, better sound notification and bug fixes.
Thank you for opening a support ticket with us.
Where does the chat not work? Embed into a website?
Have you updated to the latest version via Auto Updater?
Thank you for your answers.
Hi Maria,
Thanks for your reply, from where I can update to the latest version?
Regards
Please go to your operator panel - settings - maintenance.
https://www.jakweb.ch/faq/a/97/auto-updater