Support Tickets - Chat is not working

Chat is not working

Live Chat 26.03.2016 561 Support Status: Closed Solution: Yes intertouch


Dear Support

we configer the helpdesk module, but the chat is not working.

We need your support please.

Please contact me @ : tarek_ashram@yahoo.com

Regards.


Replies (3)

  • avatar Maria

    Thank you for opening a support ticket with us.

    Where does the chat not work? Embed into a website?

    Have you updated to the latest version via Auto Updater?

    Thank you for your answers.

    26.03.2016 0
  • avatar intertouch

    Hi Maria,

    Thanks for your reply, from where I can update to the latest version?

    Regards

    26.03.2016 0
  • avatar Maria

    Please go to your operator panel - settings - maintenance.

    https://www.jakweb.ch/faq/a/97/auto-updater

    26.03.2016 0