Dear Support
we configer the helpdesk module, but the chat is not working.
We need your support please.
Please contact me @ : tarek_ashram@yahoo.com
Regards.
Expected release date: 23.10.2017
Bug fix release now available. All reported bugs has been fixed. Update easily via Auto Updater or download the complete package.
Expected release date: 26.10.2017
The option to show tickets from one department only on support tickets, add another ticket status, bug fixes.
Expected release date: 09.11.2017
New package manager for subscriptions, departments and file uploads, template updates. Makes Live Chat 3 installations obsolete.
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Where does the chat not work? Embed into a website?
Have you updated to the latest version via Auto Updater?
Thank you for your answers.
Hi Maria,
Thanks for your reply, from where I can update to the latest version?
Regards
Please go to your operator panel - settings - maintenance.
https://www.jakweb.ch/faq/a/97/auto-updater