Hi. Before I would like to congratulate the Live Chat is spectacular.
I wonder if it is a possibility to pick up the customer's name in the standard responses.
Example: Hello%name%, how can I help?
Thank you.
Release date: 25.10.2020
Better and improved sound notification, Group Chat fixed.
Release date: 16.10.2020
Bug fixes and performance improvements.
Release date: 22.03.2021
A new age of HelpDesk 3 has begun. Ready?
Release date: 03.12.2020
Attachments in Emails, better sound notification and bug fixes.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
Thank you very much for your kind words.
Yes that is possible: https://www.jakweb.ch/faq/a/113/answers-and-text
Does that work for you? Thank you for your feedback.
No respond.
*** Ticket closed ***