Hi. Before I would like to congratulate the Live Chat is spectacular.
I wonder if it is a possibility to pick up the customer's name in the standard responses.
Example: Hello%name%, how can I help?
Thank you.
Expected release date: 30.03.2020
Get ready for a brand new operator design and more...
Release date: 31.10.2019
Improved the chat widget and fixed various bugs.
Release date: 18.01.2020
All bugs have been fixed after the major release two weeks ago.
Release date: 01.12.2019
New template with no avatar, all reported bugs have been fixed.
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Thank you very much for your kind words.
Yes that is possible: https://www.jakweb.ch/faq/a/113/answers-and-text
Does that work for you? Thank you for your feedback.
No respond.
*** Ticket closed ***