Hi. Before I would like to congratulate the Live Chat is spectacular.
I wonder if it is a possibility to pick up the customer's name in the standard responses.
Example: Hello%name%, how can I help?
Thank you.
Release date: 07.09.2019
Reset business hours, updated all libraries and fixed all known bugs.
Release date: 31.10.2019
Improved the chat widget and fixed various bugs.
Expected release date: End December
Brand new operator panel design, merge Tickets and much more...
Release date: 01.12.2019
New template with no avatar, all reported bugs have been fixed.
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Thank you very much for your kind words.
Yes that is possible: https://www.jakweb.ch/faq/a/113/answers-and-text
Does that work for you? Thank you for your feedback.
No respond.
*** Ticket closed ***