Hi. Before I would like to congratulate the Live Chat is spectacular.
I wonder if it is a possibility to pick up the customer's name in the standard responses.
Example: Hello%name%, how can I help?
Thank you.
Release date: 06.05.2020
Safari and other small bugs has been fixed.
Release date: 15.06.2020
Brand new design for the operator panel. Added features and more...
Release date: 09.07.2020
Improved live chat behaviour, better support tickets and more...
Release date: 06.05.2020
Safari fix, library updates, css and javascript improvements.
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Thank you very much for your kind words.
Yes that is possible: https://www.jakweb.ch/faq/a/113/answers-and-text
Does that work for you? Thank you for your feedback.
No respond.
*** Ticket closed ***