Hi. Before I would like to congratulate the Live Chat is spectacular.
I wonder if it is a possibility to pick up the customer's name in the standard responses.
Example: Hello%name%, how can I help?
Thank you.
Expected release date: 09.04.2018
Fixed a bug when all operators are offline, chat was hidden. Small bug fixes.
Release date: 27.05.2018
Added new template for the client chat, privacy checkbox, BS4, notifications and bug fixes.
Release date: 17.05.2018
Move all options from the dashboard to the admin panel. Bug fixes.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.8 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
Thank you very much for your kind words.
Yes that is possible: https://www.jakweb.ch/faq/a/113/answers-and-text
Does that work for you? Thank you for your feedback.
No respond.
*** Ticket closed ***