Capturing User Name

17.03.2016 255
Assigned to: Live Chat Option: Support Status: Closed Solution: Yes From: juniorkyoodai

Hi. Before I would like to congratulate the Live Chat is spectacular.cool

I wonder if it is a possibility to pick up the customer's name in the standard responses.

Example:  Hello%name%, how can I help?

Thank you.

Sign in to see the solution.