Support Tickets - Capturing User Name

Capturing User Name

Live Chat 17.03.2016 497 Support Status: Closed Solution: Yes juniorkyoodai


Hi. Before I would like to congratulate the Live Chat is spectacular.cool

I wonder if it is a possibility to pick up the customer's name in the standard responses.

Example: Hello%name%, how can I help?

Thank you.


Replies (3)

  • avatar Jerome

    Thank you very much for your kind words.

    Yes that is possible: https://www.jakweb.ch/faq/a/113/answers-and-text

    17.03.2016 0
  • avatar Jerome

    Does that work for you? Thank you for your feedback.

    20.03.2016 0
  • avatar Jerome

    No respond.

    *** Ticket closed ***

    24.03.2016 0