Support Tickets - What is this area

What is this area

HelpDesk 07.03.2016 478 Support Status: Closed Solution: Yes pharill


Hi, I am wondering what this area is at the bottom, these two boxes did not show until I started working with the faqs:

image has been removed, question about web projects selection.

Is there content that is suppose to populate below these or something?


Replies (3)

  • avatar Jerome

    Thank you for opening a support ticket.

    This are your Web Projects (Main Categories). If you have more then one web project your clients need to change them if they visit your main support area.

    When you embed the live chat, support or faq you can select which one you like to display on your website the main support area needs a selection of all your web projects.

    07.03.2016 0
  • avatar pharill

    I see now. It selects which the user will gain access to. But when I had just "one" web project, they did not show, because there was no need, until i created another web project. Thanks again.

    07.03.2016 1
  • avatar Jerome

    *** Ticket closed ***

    07.03.2016 0