I am confused on the departments and the guess access features?
its like every section (faqs, chat, support) has the same option for departments?
I have tried with Guest Access Yes & Guest Access No and either way, I only see one department box show, even though I have created 2 departments: http://imagizer.imageshack.com/img922/8291/uooBWt.jpg
I have the guest access set to YES as of now, yet there is still a login box at the support tab: http://imagizer.imageshack.com/img924/6605/j1VuQI.jpg
So maybe I am misunderstanding, I assumed guest access meant any person visiting my website would be able to see support departments here? am I wrong?